Last updated: November 2, 2026
This 30-Day Return Policy applies to purchases made through officialaurawave.com and forms part of the PrimeCare Innovations LLC Terms & Conditions.
Returns are accepted within 30 days of delivery if the product is returned undamaged.
PrimeCare Innovations LLC reserves the right to refuse a refund if a returned product is damaged, altered, or tampered with.
To ask about returning an eligible product, contact support@officialaurawave.com and include your proof of purchase.
Return shipping costs are the customer’s responsibility unless the return is due to an error by PrimeCare Innovations LLC
Returned products must be received, inspected, and approved before a refund is issued. Approved refunds are issued to the original payment method within 7–10 business days after inspection and approval.
Original shipping costs are non-refundable unless the return is the result of a PrimeCare Innovations LLC error.
For return questions, contact support@officialaurawave.com.
PrimeCare Innovations LLC
Contact address: 30 N Gould St STE R, Sheridan, WY 82801, United States
Email: support@officialaurawave.com
Phone: +1 7744656617