Last updated: November 2, 2026
This Shipping Policy applies to orders placed through officialaurawave.com and forms part of the PrimeCare Innovations LLC Terms & Conditions.
PrimeCare Innovations LLC ships orders using reputable carriers. Carrier availability may vary based on the delivery destination and the order.
Any delivery estimate shown at checkout or provided in an order update is for reference only and is not guaranteed.
Customers are responsible for providing complete and accurate shipping information when placing an order.
Risk of loss passes to the customer once the shipping carrier confirms acceptance of the products. After carrier acceptance, PrimeCare Innovations LLC is not responsible for carrier delays, misdeliveries, loss, or theft.
Returns are accepted within 30 days of delivery if the product is returned undamaged. For complete return instructions, shipping costs, and refund timing, review our 30-Day Return Policy.
For shipping questions, contact support@officialaurawave.com.
PrimeCare Innovations LLC
Contact address: 30 N Gould St STE R, Sheridan, WY 82801, United States
Email: support@officialaurawave.com
Phone: +1 7744656617